David Ishmael

Provided leadership for the delivery team, with a strong emphasis on engineering excellence and operational efficiency. Led a team of 40+ skilled directors, managers, and engineers, overseeing technical execution, project delivery, and continuous improvement of engineering best practices. Spearheaded initiatives to enhance engineering team health, optimize workflows, and align technical efforts with corporate-level objectives. Fostered a customer-centric and innovation-driven culture while ensuring resource utilization, profitability, and cross-functional collaboration between engineers, partners, customers, and the product organization. Played a critical role in business development, leveraging technical expertise to expand service offerings and drive sustainable growth.

Managed the Data and Analytics team, driving engineering excellence in data-centric solutions and service delivery. Managed a team of directors, and engineers, analysts, and scientists, overseeing the design, development, and delivery of cutting-edge analytics platforms and AI-driven insights. Established engineering best practices, optimized technical workflows, and fostered a high-performing, innovation-driven environment. Provided strategic guidance and mentorship to engineers, ensuring alignment with business objectives and technical advancements. Spearheaded efforts to expand service offerings and leverage emerging technologies to enhance data-driven decision-making.

Developed and grew the Intelligent Operations practice with a strong focus on Site Reliability Engineering (SRE), Observability, and AIOps. Managed a distributed team of directors and engineers, overseeing the design, deployment, and optimization of scalable, high-performance systems. Crafted and implemented reference architectures to enhance client environments, driving reliability, automation, and operational efficiency. Provided strategic technical leadership, aligning engineering efforts with business objectives while fostering an innovation-driven culture. Spearheaded business development initiatives to expand service offerings and integrate cutting-edge technologies for improved observability and incident response

Developed and grew the Intelligent Operations practice with a strong focus on Site Reliability Engineering (SRE), Observability, and AIOps. Managed a distributed team of directors and engineers, overseeing the design, deployment, and optimization of scalable, high-performance systems. Crafted and implemented reference architectures to enhance client environments, driving reliability, automation, and operational efficiency. Provided strategic technical leadership, aligning engineering efforts with business objectives while fostering an innovation-driven culture. Spearheaded business development initiatives to expand service offerings and integrate cutting-edge technologies for improved observability and incident response.

As Senior Enterprise Architect and Software Developer for a technology consulting firm, my responsibilities were critical to the success of our clients' digital transformation journeys. I was entrusted with envisioning and designing comprehensive enterprise-level architectures that align with business objectives and leverage cutting-edge technologies. I collaborated closely with clients to understand their unique needs, challenges, and goals, and translated them into robust and scalable architectural solutions. I lead a team of talented architects and guided them in developing strategic roadmaps, blueprints, and implementation plans that optimize technology investments and drove innovation.

Holding multiple roles to include Senior Engineer, Software Developer, and IT Director for a technology consulting firm, my responsibilities encompassed a wide range of crucial tasks. Leading a team of engineers, analysts, and technicians, I oversaw the design, development, and implementation of innovative technology solutions for our clients. I collaborated closely with clients to understand their business needs and translate them into effective technical strategies. Managing the IT infrastructure, I ensured its stability, security, and scalability, while also identifying opportunities for optimization and enhancement.